Effective Date: 12 May 2025
Welcome to [End of Lease Cleaning] operated via [https://endofleasesydney.com.au]. By accessing and using our website and services, you agree to comply with the following terms and conditions. Please read them carefully.
1. Service Agreement
By booking a service with us, you agree to provide accurate information regarding the property, service needs, and access instructions. We reserve the right to refuse or cancel a booking if the details are inaccurate, misleading, or incomplete.
2. Pricing and Payment
- All prices are quoted in [insert currency] and are inclusive of applicable taxes unless stated otherwise.
- A deposit or full payment may be required before the commencement of service.
- Final pricing may vary based on the condition or size of the property if it differs from the details provided.
- Additional services or heavily soiled areas may incur extra charges, which will be communicated prior to work.
3. Bond Back Guarantee
We strive to meet the expectations of landlords and property managers, but we do not guarantee the return of your bond. The final decision rests with your landlord or property agent.
4. Cancellation and Rescheduling
- Cancellations must be made at least 24 hours in advance.
- A cancellation fee may apply for late cancellations or no-shows.
- You may reschedule your appointment with a minimum of 24 hours’ notice, subject to availability.
5. Client Responsibilities
- Ensure the property is accessible at the scheduled time.
- Provide electricity and running water, as these are essential for our cleaning services.
- Remove all personal belongings and rubbish before cleaning commences unless agreed otherwise.
6. Service Limitations
Our services do not cover:
- Removal of hazardous materials or waste
- Pest control or mold remediation
- Repairs or maintenance
- Cleaning of areas that are unsafe, inaccessible, or severely damaged
7. Liability
We take reasonable care while delivering services, but we are not responsible for:
- Pre-existing damage to property or fixtures
- Items not disclosed or left in the premises
- Any indirect or consequential loss related to bond deductions
8. Intellectual Property
All content on this website—including text, images, logos, and service descriptions—is the property of [Company Name] and may not be used or reproduced without written permission.
9. Changes to Terms
We reserve the right to update these terms at any time without prior notice. Continued use of our services constitutes acceptance of the updated terms.
10. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of [Insert Country or State], and any disputes will be subject to the jurisdiction of its courts.
11. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact:
Email: booking@endofleasesydney.com.au
Phone: 02 8880 6490
