Effective Date: 12 May 2025
At End of Lease Cleaning, accessible via https://endofleasesydney.com.au , we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, address, and payment details.
- Service Information: Property details, service requirements, and appointment preferences.
- Usage Data: Information about your interaction with our website (e.g., IP address, browser type, pages visited, time spent, etc.).
2. How We Use Your Information
We use your information to:
- Provide and manage the services you request.
- Communicate with you regarding your bookings or inquiries.
- Improve our website, services, and customer experience.
- Send occasional promotional emails or updates, if you have opted in.
- Comply with legal obligations and prevent fraud.
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your data with:
- Trusted service providers who assist in operating our business (e.g., payment processors).
- Law enforcement or regulatory authorities when required by law.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.
5. Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of the site.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections or deletion of your data.
- Withdraw consent for marketing communications at any time.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.
8. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: booking@endofleasesydney.com.au
Phone: 02 8880 6490
